If your organization’s server-side license for your Syndeia subscription has expired - which it does annually - or if your evaluation license expired and you are ready to renew it. Follow , then follow these easy steps:
Visit Intercax.com/help and raise a new Support ticket to request renewal of your subscription. Please include your existing Contract identifier.
If you are moving your Intercax Reprise License Manager to a different network server, please include the new network MAC address for that new server
If your server doesn’t have a readily available MAC address, contact us at Intercax.com/help for alternative license-keying options
Look for your new server-side License File to be sent back as an attachment to your Intercax Help Desk ticket. It may be sent to your email - it absolutely will be stored with your ticket in the Intercax Support Portal at Intercax.com/help
Copy the “*.lic” License File to your organization’s server allocated for the Intercax Reprise License Manager
On the license server, store the file to the directory
Intercax_License_Server_Lin64
Edit the file, changing "localhost" to the hostname of your RLM License Server (LS):
Code Block HOST localhost <MAC_address> <RLM_port> ISV intercax port=<ISV_Intercax_port> ...
If your Network Team allocated custom ports for the RLM service, you must set those in this file.
Replace <RLM_port> and <ISV_Intercax_port> with the ports chosen by your Network Team.
Changing any other lines in the file or adding additional lines will invalidate the license
Restart your Intercax Reprise License Manager.
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