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Customers using a Red Hat distribution utilizing Subscription-Manager for package management should open a ticket with request on our helpdesk for additional assistance related to offline installation. |
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Prerequisites
Download .ZIPs from the password protected links provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license. It should be located in the following folder
Syndeia_Cloud_3.6_SP1 / Syndeia_Cloud_Utilities / Offline_Installation
.Build Server: A server with internet access that must be running the same Linux distribution and version (either Alma Linux or RedHat Enterprise Linux (RHEL)) as the target Syndeia Cloud (SC) server. For example:
If your target SC server is running Alma Linux, ensure your build server is also running Alma Linux.
If your target SC server is running RedHat Enterprise Linux (RHEL), ensure your build server is also running RedHat Enterprise Linux (RHEL).
The following applications must already exist on the target and build servers:
unzip
python36
(python 3.6+)zip
(build server only)wget
(build server only)
The process described in this document requires a shell script and three zip files from the
Syndeia_3.6_SP1
release package. These can be downloaded from the password-protected link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license. The specific files required for this process and their locations are listed below:Build Script location:
Syndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/
syndeia-cloud-offline-install-build.bash
Syndeia Cloud Install Packages Locations:
Syndeia_Cloud_3.6_SP1/
syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip
syndeia-cloud-3.6-SP1_janusgraph_setup.zip
syndeia-cloud-3.6-SP1.zip
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Steps
Part 1: Preparing the Offline Install Package on the Build Server
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1.2.2 - Download or move the following SC packages and syndeia-cloud-offline-install-build.bash
into this directory. You can download them from the password protected links link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license.:
Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip
Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_janusgraph_setup.zip
Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1.zip
Utility_ScriptsSyndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/syndeia-cloud-offline-install-build.bash
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Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) /wiki/spaces/IN/pages/3566305281
If you are upgrading to 3.6 SP1 from 3.5 SP2 or 3.6 SP1, continue from Stage 4 - Upload and Extract Syndeia Cloud 3.6 SP1 /wiki/spaces/IN/pages/3566305447, omitting the first step. This step asks you to transfer the files to the non-root user’s home directory. The process outlined in this document should have already done that for you.
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