Permanent Floating Licenses

In order to use a floating license, a license server will be required to manage the availability of the licenses. A floating license, one which can "float" on a network, is not tied to a specific user and can be used by anyone who can access the license server. The overall process requires three steps:

1. Obtain a Permanent Floating License:  Provide Intercax with details of your license deployment (ie: count, server name, ports, etc.) to obtain license file(s) for the server
2. License Server Setup:  Install and setup a floating license server with a floating license file on a single machine
3. Client License File Creation:  Create and distribute to all client machines a client license file that points to the floating license server

Pre-Reqs

Floating License Requirements

A single floating license file will be issued for each product (e.g. Syndeia). This license file will be located on the license server. The following is required from you (end user organization) for us to generate a floating license file (* = required).  

1. Helpdesk Account*:  If you are a new customer, have your Technical Point of Contact (PoC) for the license request create a new account here.  If you already have an account, login.  

Once an account is created, create a Helpdesk License Request ticket with the below information in the relevant fields and we will process the request accordingly.  

1. Technical Point-of-Contact (PoC) Name*, Email* (and phone #, if available):  Technical Point-of-Contact (PoC) Name, Email (and phone #, if available), ex:  John Doe, johndoe-model@mega.org, 555-123-4567
2. Organization Name* & Group (if you are a large organization):  Name of your organization + group name (if you are a large organization), ex:  MegaOrg, Modeling-Division (specify this in the Organization field)
3. Contract Id (if you are an existing customer with a paid/permanent license AND wish to update/augment that license)*:  if you are an existing customer with a paid/permanent license and you wish to update/augment that license, specify your contract id in the Description field, ex:  MEGAORG-MODELING-20191118.  If you are an existing customer and do not wish to replace/augment your existing license(s), ie: have it be separate or for a different project, please specify that instead (a new contract_id will be generated for this).  
4. Features or other options*: The license will give access to the features and other options requested here, ie: one or more of CREO, DOORS, JAMA, JIRA, GitHub, MySQL, NX, SIMULINK, TC, WC, etc. (note, license quantities for a given license currently can only be per product VS per feature, ex:  12 x (CREO, DOORS, JAMA) VS 1 CREO, 12 DOORS, 4 JAMA).  If you are an existing customer please also specify whether this license request will replace/augment your existing license(s) or be separate from it/for a different project.  
5. Server MAC Address*:  Physical Ethernet MAC address of the machine where the server will run. The license server and accompanying license will be available (locked) only to this machine.
6. Total # of Floating Licenses*:  Number of floating licenses needed. The number of license available for use at a given time.
7. Server Platform*:  Platform where the license server will run (Win 32, Win 64, Linux 64, or Mac 64). This will determine which platform of the license server software to make available.
8. Max # Offline Licenses (optional, default = total # of licenses):  Maximum number of licenses allowed to be borrowed (roam) – must be less than or equal to the number of floating licenses. This allows users to have access to the license when not connected to the license server network. If a license is borrowed, it remains checked out from the licenser server until it is returned.
9. Offline License Lease Length (optional, default = 30 days):  Maximum number of days allowed to borrow (roam) a license.

Provide all the information above in a Helpdesk License Request ticket and we will process the request accordingly.  

License Server Setup Requirements

The following are required to setup a floating license server & the client (pointer) license file (* = required):  

1. Open TCP Ports (3) (defaults = 5053, 5054, 5055)*:  Preferably the defaults of 5053, 5054, 5055 (for the RLM Service, Admin Web Service, and RLM Vendor, ie: Intercax, Service respectively) if available. If taken by other processes, please provision and provide alternate port numbers.
2. Server Name/IP (this is mainly used by you to configure your client "pointer" license file):  Name and/or IP address of the machine where the server will run. This will be used to configure your floating license server license and create a (pointer) license file on the client machine. The client will then known how to contact the license server to check-in or checkout a license.

License Server Installation and Setup

1. Linux License Server Installation and Setup 
2. Windows License Server Installation and Setup

License Server Administration

1. Go to http://<your_server_name>:<webserver_port>/home.asp (ex: http://mylicense-server.mydomain.com:5054/home.asp or http://localhost:5054/home.asp, if using the default RLM Admin web service port) to check if the license server web service is up.
2. Click on the Status button on the left hand side pane, the Status page should come up as shown below. 
   
   
   
3. Click on the intercax button under the Server Status column. The detailed status page should come up, as shown below, indicating the number of licenses you have and the number of the licenses in use.
   

 For more information on RLM administration, click the RLM Manual… button on the left hand side or go to http://www.reprisesoftware.com/admin/software-licensing.php.  

Client License File Creation

All users who would need to use the floating license should be able to access the floating license server machine from their desktops/laptops, and use a client license file that points to the floating license server. Follow the steps below to configure the client license.

1. Locate the file Floating_Template.lic included in your license server folder.
2. Rename the file to <product_name>_<companyName>_client_license_file.lic, where <product_name> is Syndeia (for example) and the <companyName> is the name of your organization.

3. Open the file in a text editor.  You should see something like the following:  

   HOST [license server name or ip address] [ANY or ether=<MAC_ADDRESS>] [5053 (default) or designated RLM port]
   ISV intercax [port=5055 (default) or designated vendor service port]

4. Make the following changes
   1. Replace [license server name or ip address] with the IP address (or URL) of your license server machine

   2. Replace [5053 (default) or designated license server port number] with 5053 or a designated license server port your provided to us per the Pre-reqs section above.  Example:   

      HOST myLicenseServerHost.mydomain.com ANY 5053
      ISV intercax

5. Save and close the file

Provide this file to each user who will be using the floating license. They should copy this file into the .syndeia folder under their user directory.