R1 - Syndeia does not initialize

Owned by Rose Yntema
Last updated: Sept 26, 2017
1 min read
Problem

After installation, once project is opened with Syndeia.sbs added as profile (or Syndeia.sbs is added as profile to a new project), no messages are shown in the log window, such as the ones in this screenshot:


Solution
  1. Revisit the Java setup instructions and make sure that you are using Java 8 32-bit if you have Rhapsody 32-bit, or Java 8 64-bit if you have Rhapsody 64-bit.
  2. Close Rhapsody and make sure that there are no hanging Rhapsody tasks in the Task Manager as shown below, and end them if so
    image-2017-09-14-20-40-45-727.png
  3. Launch Rhapsody again.