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  1. On the Build Server: Download the SC installation zip packages and required dependencies.

  2. On the Build Server: Run the Offline Install Build Script to generate the Offline Install Setup Package - a zip file that includes all necessary packages, dependencies, and the Offline Install Setup Script for the target server.

  3. Transfer: Move the Offline Install Setup Package from the build server to the target server in the air-gapped environment.

  4. On the Target Server: Extract the Offline Install Setup Package, run the Offline Install Setup Script to set up the local repository and stage all required deployment/upgrade packages.

  5. Continue with the normal Syndeia Cloud automated install/upgrade process.

Prerequisites

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Download the utility scripts

Info

Customers using a Red Hat distribution utilizing Subscription-Manager for package management should open a request on our helpdesk for additional assistance related to offline installation.

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Prerequisites

  • Build Server: A server with internet access that must be running the same Linux distribution and version (either Alma Linux or RedHat Enterprise Linux (RHEL)) as the target Syndeia Cloud (SC) server. For example:

    • If your target SC server is running Alma Linux, ensure your build server is also running Alma Linux.

    • If your target SC server is running RedHat Enterprise Linux (RHEL), ensure your build server is also running RedHat Enterprise Linux (RHEL).

  • The following applications must already exist on the target and build servers:

    • unzip

    • python3python36 (python 3.6+)

    • zip (build server only)

    • wget (build server only)

  • The process described in this document requires a shell script and three zip files from the Syndeia_3.6_SP1 release package. These can be downloaded from the password-protected link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license. The specific files required for this process and their locations are listed below:

    • Build Script location:
      Syndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/

      • syndeia-cloud-offline-install-build.bash

    • Syndeia Cloud Install Packages Locations:
      Syndeia_Cloud_3.6_SP1/

      • syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip

      • syndeia-cloud-3.6-SP1_janusgraph_setup.zip

      • syndeia-cloud-3.6-SP1.zip

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Steps

Part 1: Preparing the Offline Install Package on the Build Server

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1.2.2 - Download or move the following SC packages and syndeia-cloud-offline-install-build.bash into this directory. You can download them from the password protected links link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license.:

  • Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip

  • Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_janusgraph_setup.zip

  • Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1.zip

  • Utility_ScriptsSyndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/syndeia-cloud-offline-install-build.bash

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Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) /wiki/spaces/IN/pages/3566305281

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Cassandra version 4+, a requirement for Syndeia Cloud 3.6 SP1, is no longer supported on Windows. Users running Syndeia Cloud on Windows are encouraged to migrate to a Linux instance. If continuing on Windows is necessary, virtualization and Docker solutions can be used to upgrade to 3.6 SP1. Supporting documentation is available at request for this scenario as well. For additional help please open a request on our helpdesk. Refer to the following page for additional details: Appendix W - Windows Server Support.