Appendix W - Windows Server Support

Owned by Manas Bajaj
Last updated: Oct 21, 2024 by JP PaezVersion comment
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Syndeia Cloud 3.6 SP1 is using newer versions of infrastructure components - Cassandra, JanusGraph, Kafka, and Zookeeper. This is necessary for expanding Syndeia capabilities and for enhanced cybersecurity.

Refer to the following pages for details:

Specifically, Cassandra version 4+ is no longer supported on Windows Server. Syndeia Cloud 3.6 SP1 requires Cassandra 4.1.

In most cases, Syndeia Cloud deployments at our customer organizations are conducted on Linux, with a preference for Red Hat Enterprise Linux (RHEL) or RHEL-derived distributions such as CentOS, Rocky Linux, and AlmaLinux. However, if any teams are still utilizing Windows Server for deploying Syndeia Cloud, we encourage them to contact us by submitting a request through our helpdesk. We are happy to provide assistance.

We recommend the following potential paths forward:

  • Transition to Linux-based Deployments: Migrating from Windows Server to Linux for Syndeia Cloud deployments is encouraged to align with best practices and ensure optimal performance.

  • Interim Solution via Containers: As a temporary workaround, teams can consider using containerization technologies, such as Docker, for deploying infrastructure components while maintaining compatibility.

Note - This is only for Syndeia Cloud deployments. Syndeia Web Dashboard, Syndeia Clients (Cameo / Rhapsody / Standalone) are supported on multiple OSs, e.g. Windows, Mac OS X, and Linux.