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Syndeia Cloud 3.6 SP1 is not supported on Windows Servers. It is using newer versions of infrastructure components - Cassandra, JanusGraph, Kafka, and Zookeeper. This is necessary for expanding Syndeia capabilities and for enhanced cybersecurity. Specifically, Syndeia Cloud 3.6 SP1 requires Cassandra 4.1. Cassandra version 4+ is no longer supported on Windows Servers. Syndeia admins running Syndeia Cloud on Windows Server are encouraged to open a request on our helpdesk and get our assistance on a path forward.
Refer to the following page for additional details: Appendix W - Windows Server Support.
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