On the Build Server: Download the SC installation zip packages and required dependencies.
On the Build Server: Run the Offline Install Build Script to generate the Offline Install Setup Package - a zip file that includes all necessary packages, dependencies, and the Offline Install Setup Script for the target server.
Transfer: Move the Offline Install Setup Package from the build server to the target server in the air-gapped environment.
On the Target Server: Extract the Offline Install Setup Package, run the Offline Install Setup Script to set up the local repository and stage all required deployment/upgrade packages.
Continue with the normal Syndeia Cloud automated install/upgrade process.

Prerequisites

...

Download the utility scripts

Info
Customers using a Red Hat distribution utilizing Subscription-Manager for package management should open a request on our helpdesk for additional assistance related to offline installation.

...

Prerequisites

Build Server: A server with internet access that must be running the same Linux distribution and version (either Alma Linux or RedHat Enterprise Linux (RHEL)) as the target Syndeia Cloud (SC) server. For example:
- If your target SC server is running Alma Linux, ensure your build server is also running Alma Linux.
- If your target SC server is running RedHat Enterprise Linux (RHEL), ensure your build server is also running RedHat Enterprise Linux (RHEL).
The following applications must already exist on the target and build servers:
- unzip
- python3python36 (python 3.6+)
- zip (build server only)
- wget (build server only)
The process described in this document requires a shell script and three zip files from the Syndeia_3.6_SP1 release package. These can be downloaded from the password-protected link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license. The specific files required for this process and their locations are listed below:
- Build Script location:
  Syndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/
  - syndeia-cloud-offline-install-build.bash
- Syndeia Cloud Install Packages Locations:
  Syndeia_Cloud_3.6_SP1/
  - syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip
  - syndeia-cloud-3.6-SP1_janusgraph_setup.zip
  - syndeia-cloud-3.6-SP1.zip

...

Steps

Part 1: Preparing the Offline Install Package on the Build Server

...

1.2.2 - Download or move the following SC packages and syndeia-cloud-offline-install-build.bash into this directory. You can download them from the password protected links link provided in the Intercax Helpdesk ticket where you originally requested your Syndeia Cloud license.:

Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip
Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1_janusgraph_setup.zip
Syndeia_Cloud_3.6_SP1/syndeia-cloud-3.6-SP1.zip
Utility_ScriptsSyndeia_Cloud_3.6_SP1/Syndeia_Cloud_Utilities/Offline_Installation/syndeia-cloud-offline-install-build.bash

...

Expand

title	Step 1.2 Sample Output

Code Block

user@local-machine:~$ mkdir -p ~/syndeia-cloud-packages && cd ~/syndeia-cloud-packages
user@build-server:~/syndeia-cloud-packages$ chmod +x syndeia-cloud-offline-install-build.bash
user@build-server:~/syndeia-cloud-packages$

Step 1.

...

3: Run the Offline Install Build Script

Action: Execute the build script to generate the Offline Install Package.
Server: Build Server
Instructions:

1.43.1 - Navigate to the directory containing the script and packages:

Code Block
cd ~/syndeia-cloud-packages

1.43.2 - Run the build script:

...

Sample Output:

Expand

title	Step 1.4 3 Sample Output

Code Block

[user@build-server:~]$ cd ~/syndeia-cloud-packages/
[user@build-server:~/syndeia-cloud-packages]$ ./syndeia-cloud-offline-install-build.bash
2024-10-18 16:45:06 [INFO] Preparing offline installer package...
2024-10-18 16:45:07 [INFO] Downloading https://archive.apache.org/dist/zookeeper/zookeeper-3.8.4/apache-zookeeper-3.8.4-bin.tar.gz...
2024-10-18 16:45:09 [INFO] Downloading https://archive.apache.org/dist/kafka/3.7.0/kafka_2.13-3.7.0.tgz...
2024-10-18 16:45:14 [INFO] Downloading https://github.com/JanusGraph/janusgraph/releases/download/v1.0.0/janusgraph-full-1.0.0.zip...
2024-10-18 16:45:23 [INFO] Downloading RPMs to /home/user/syndeia-cloud-packages/build/syndeia-cloud-3.6-SP1-offline-install-setup/rpms...
Last metadata expiration check: 3:05:54 ago on Fri Oct 18 13:39:29 2024.
Last metadata expiration check: 3:05:55 ago on Fri Oct 18 13:39:29 2024.
Last metadata expiration check: 3:05:56 ago on Fri Oct 18 13:39:29 2024.
Last metadata expiration check: 3:05:57 ago on Fri Oct 18 13:39:29 2024.
Last metadata expiration check: 3:05:57 ago on Fri Oct 18 13:39:29 2024.
2024-10-18 16:45:27 [INFO] All necessary RPMs downloaded to /home/user/syndeia-cloud-packages/build/syndeia-cloud-3.6-SP1-offline-install-setup/rpms
2024-10-18 16:45:27 [INFO] Creating offline setup package...
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/ (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/syndeia-cloud-offline-install-setup.bash (deflated 68%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/sc-packages/ (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/sc-packages/syndeia-cloud-3.6-SP1_janusgraph_setup.zip (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/sc-packages/syndeia-cloud-3.6-SP1.zip (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/sc-packages/syndeia-cloud-3.6-SP1_cassandra_zookeeper_kafka_setup.zip (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/ (stored 0%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/gdk-pixbuf2-modules-2.36.12-6.el8_10.x86_64.rpm (deflated 17%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/pixman-0.38.4-4.el8.x86_64.rpm (deflated 3%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/gmp-6.1.2-11.el8.x86_64.rpm (deflated 5%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/nss-util-3.101.0-7.el8_8.x86_64.rpm (deflated 34%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/dejavu-fonts-common-2.35-7.el8.noarch.rpm (deflated 15%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libXi-1.7.10-1.el8.x86_64.rpm (deflated 27%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libxcb-1.13.1-1.el8.x86_64.rpm (deflated 9%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/basesystem-11-5.el8.noarch.rpm (deflated 71%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/chkconfig-1.19.2-1.el8.x86_64.rpm (deflated 14%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libxml2-2.9.7-18.el8_10.1.x86_64.rpm (deflated 2%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/os-prober-1.74-9.el8.x86_64.rpm (deflated 24%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/xorg-x11-fonts-Type1-7.5-19.el8.noarch.rpm (deflated 2%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/glibc-gconv-extra-2.28-251.el8_10.5.x86_64.rpm (deflated 9%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/python3-dnf-plugin-versionlock-4.0.21-25.el8.noarch.rpm (deflated 53%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/librepo-1.14.2-5.el8.x86_64.rpm (deflated 10%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/popt-1.18-1.el8.x86_64.rpm (deflated 20%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libidn2-2.2.0-1.el8.x86_64.rpm (deflated 12%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libblkid-2.32.1-46.el8.x86_64.rpm (deflated 25%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/jbigkit-libs-2.1-14.el8.x86_64.rpm (deflated 16%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/sqlite-libs-3.26.0-19.el8_9.x86_64.rpm (deflated 4%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/kpartx-0.8.4-41.el8.x86_64.rpm (deflated 50%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libpkgconf-1.4.2-1.el8.x86_64.rpm (deflated 24%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/hicolor-icon-theme-0.17-2.el8.noarch.rpm (deflated 61%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libkcapi-1.4.0-2.el8.x86_64.rpm (deflated 23%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/createrepo_c-libs-0.17.7-6.el8.x86_64.rpm (deflated 14%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/freetype-2.9.1-9.el8.x86_64.rpm (deflated 6%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/ca-certificates-2024.2.69_v8.0.303-80.0.el8_10.noarch.rpm (deflated 4%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/gdk-pixbuf2-2.36.12-6.el8_10.x86_64.rpm (deflated 6%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/jasper-libs-2.0.14-5.el8.x86_64.rpm (deflated 7%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libXcomposite-0.4.4-14.el8.x86_64.rpm (deflated 36%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/dbus-tools-1.12.8-26.el8.x86_64.rpm (deflated 36%)
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  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libssh-0.9.6-14.el8.x86_64.rpm (deflated 6%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/dbus-daemon-1.12.8-26.el8.x86_64.rpm (deflated 14%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/java-1.8.0-openjdk-headless-1.8.0.422.b05-2.el8.x86_64.rpm (deflated 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/cryptsetup-libs-2.3.7-7.el8.x86_64.rpm (deflated 2%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/hardlink-1.3-6.el8.x86_64.rpm (deflated 33%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libcap-2.48-6.el8_9.x86_64.rpm (deflated 18%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/openldap-2.4.46-19.el8_10.x86_64.rpm (deflated 14%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/fontconfig-2.13.1-4.el8.x86_64.rpm (deflated 13%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/rpm-libs-4.14.3-31.el8.x86_64.rpm (deflated 14%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/nss-softokn-freebl-3.101.0-7.el8_8.x86_64.rpm (deflated 12%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/rpms/libgomp-8.5.0-22.el8_10.x86_64.rpm (deflated 5%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/additional-packages/ (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/additional-packages/kafka_2.13-3.7.0.tgz (deflated 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/additional-packages/janusgraph-full-1.0.0.zip (stored 0%)
  adding: syndeia-cloud-3.6-SP1-offline-install-setup/additional-packages/apache-zookeeper-3.8.4-bin.tar.gz (deflated 0%)
2024-10-18 16:45:41 [INFO] Offline install setup package created at /home/user/syndeia-cloud-3.6-SP1-offline-install-setup.zip

Step 1.

...

4: Verify the Offline Install Package

Action: Ensure the Offline Install Package has been created successfully.
Server: Build Server
Instructions:

1.54.1 - Check the home directory for the zip file:

Code Block
ls -lh ~/syndeia-cloud-3.6-SP1-offline-install-setup.zip

1.54.2 - Verify that the zip file size is reasonable ( more than 2GB ).

Sample Output:

Expand

title	Step 1.5 4 Sample Output

Code Block
[user@build-server:~/syndeia-cloud-packages]$ ls -lh ~/syndeia-cloud-3.6-SP1-offline-install-setup.zip -rw-rw-r-- 1 user user 3.1G Oct 18 16:45 /home/jp/syndeia-cloud-3.6-SP1-offline-install-setup.zip

...

The target server should now be prepared for deployment or upgrade of Syndeia Cloud 3.6 SP1. You should continue the installation/upgrade process at the links below.by following the page link appropriate to you below:

New Automated Deployment: Linux Automated Deployment: Linux

...

Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) /wiki/spaces/IN/pages/3566305281

If you are upgrading to 3.6 SP1 from 3.5 SP2 or 3.6 SP1, continue from Stage 4 - Upload and Extract Syndeia Cloud 3.6 SP1 /wiki/spaces/IN/pages/3566305447, omitting the first step. This step asks you to transfer the files to the non-root user’s home directory. The process outlined in this document should have already done that for you.

...

Cassandra version 4+, a requirement for Syndeia Cloud 3.6 SP1, is no longer supported on Windows. Users running Syndeia Cloud on Windows are encouraged to migrate to a Linux instance. If continuing on Windows is necessary, virtualization and Docker solutions can be used to upgrade to 3.6 SP1. Supporting documentation is available at request for this scenario as well. For additional help please open a request on our helpdesk. Refer to the following page for additional details: Appendix W - Windows Server Support.

Versions Compared

Old Version 8

New Version Current

Key

Prerequisites

Prerequisites

Steps

Part 1: Preparing the Offline Install Package on the Build Server

Step 1.

3: Run the Offline Install Build Script

Step 1.

4: Verify the Offline Install Package

New Automated Deployment: Linux Automated Deployment: Linux

Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) /wiki/spaces/IN/pages/3566305281

Page Comparison

Versions Compared

Old Version 8

New Version Current

Key

Prerequisites

Prerequisites

Steps

Part 1: Preparing the Offline Install Package on the Build Server

Step 1.

3: Run the Offline Install Build Script

Step 1.

4: Verify the Offline Install Package

New Automated Deployment: Linux Automated Deployment: Linux

Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) Upgrade (3.5 SP2 -> 3.6 SP1 , 3.6 -> 3.6 SP1) /wiki/spaces/IN/pages/3566305281