Syndeia Cloud 3.6 SP1 is not supported on Windows Servers. It is using newer versions of infrastructure components - Cassandra, JanusGraph, Kafka, and Zookeeper. This is necessary for expanding Syndeia capabilities and for enhanced cybersecurity.
Specifically, Syndeia Cloud 3.6 SP1 requires Cassandra 4.1. Cassandra version 4+ is no longer supported on Windows Servers. Syndeia admins running Syndeia Cloud on Windows Server are encouraged to open a request on our helpdesk and get our assistance on path forward.
Refer to the following page for additional details: Appendix W - Windows Server Support.