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This document will offer guidance on how to configure existing services in CREO and in Windchill to expose PTC CREO Parametric assembly information to Syndeia through the Windchill repository.

Through these Windchill Workspaces, an organization may make CREO content accessible to its user community without having to exchange files through shared folders or email.

Note that a Syndeia User will still require a licensed local copy of CREO parametric.exe in order to navigate via “More Details” from a Syndeia Dashboard to a CAD Viewer of the components of the assemblies.

Steps:

  1. Install Windchill

    1. This guide is no substitute for Windchill Administration documentation and assistance. Begin at “Installation and Upgrading”(https://support.ptc.com/help/windchill/whc/whc_en/index.html#page/Windchill_Help_Center%2FInstallationUpgrade_LP.html%23) and work with your local IT and PTC Support staff.

  2. License Windchill

    1. See “Basic Administration > Managing Licenses > Windchill Licensing” (https://support.ptc.com/help/windchill/whc/whc_en/index.html#page/Windchill_Help_Center%2FLicenseMgmt_Intro.html%23 )

  3. Install CREO

    1. This guide is no substitute for CREO Administration documentation and assistance.

  4. License CREO

  5. Confirm that Syndeia and Windchill are integrated by following the instruction at

    1. Using Syndeia with Windchill.

  6. Confirm that Syndeia and CREO are integrated by following the instruction at

    1. Using Syndeia with Creo.

  7. Confirm that the PDMLink Features in CREO are licensed

  8. Set up Windchill Attribute Templates for CREO Assemblies and Windchill Part Properties

  9. Configure CREO Parametric to access Windchill Workspaces

    1.  Using Creo Parametric with Windchill > Getting Started with Using Creo Parametric with Windchill > Some Quick Basics (Visit https://support.ptc.com/help/windchill/wc110_hc/whc_en/index.html#page/Windchill_Help_Center%2FProEWCIntegGWQuickBasics.html%23wwID0EEABT )

    2. See Troubleshooting for potential issues at this stage

  1. Create or Activate a Windchill Workspace within which to retrieve and store CREO content

    1. See Using Windchill Workspaces > Creating and Activating a Workspace (https://support.ptc.com/help/windchill/whc/whc_en/index.html#page/Windchill_Help_Center%2FWWGM_GS_CreatingWorkspaces.html%23wwID0EQERY)

Troubleshooting

Lack of Windchill Licenses

When attempting to use Windchill Workspaces from within CREO Parametric, the administrator or the users might encounter messages that indicate that either or both of CREO and Windchill are lacking licenses for the CAD/PLM integration capabilities.

For example, while attempting to register a new Server from within Creo, after having provided a proper URL to the Windchill HTTP service and after having provided proper user credentials, CREO might present the following Message Dialog and not complete registration of the Windchill Server.

https://www.ptc.com/en/support/article/CS282719

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