Administrator Access
A Syndeia Cloud installation allows offers at least one super-user administrator account. The initial setting for the administrator account is name: super.user
and password: syn45ia
To prevent accidental system lock-outs, the designated super user account cannot be deleted.
To change who the designated super user is, edit the web-gateway service's application.conf
file and alter (or add a) super.user.email = "super.user@intercax.com"
line, ex: super.user.email = "mySuperUserAccountname"
.
We strongly recommend changing the username and password from the default.
Managing Users
Visit User Management - Web Dashboard to perform these operations.
Advanced Authentication Methods
Syndeia Cloud (SC) currently supports 3 different types of authentication mechanisms:
Local Authentication : best for small-size organizations that do not have a central directory service (supported automatically out-of-the-box and required for administrative operations)
LDAP Authentication : best for medium-size organizations that (typically) have an internal-only directory service
SAML2 Authentication : best for large-size organizations that have multiple web-based applications needing centralized control over more sophisticated authentication methods (typically supporting 2-Factor Authentication (2FA) / Multi-factor Authentication (MFA), Common Access Control (CAC) cards, SMS, etc. ) and authorization control
A SC administrator should select an authentication mechanism based on their organizational requirements and review the relevant configuration pages below for further steps: