Syndeia Node-Locked Licenses

Owned by Manas Bajaj
Last updated: Nov 19, 2019 by Brian Miller
2 min read

Permanent or Eval(uation) Licenses

A Node-Locked license is one which is tied to a specific host and does not require a license server. Evaluation licenses typically include all features and are for 30-days (longer durations are available but need approval).  Permanent (paid) licenses include the features you purchased and are permanent (perpetual).  The overall process consists of three steps:

  1. Obtain Node-Locked License(s):  Provide Intercax with details for your license request (ie: features (if non-eval), MAC address, etc.) to obtain license file(s) for client machines.  
  2. Client Setup:  Install Syndeia client on your host machine.  
  3. Client License File Installation:  Install provided license in your .syndeia folder in your user/home directory

Node-Locked License Requirements

A single Node-Locked license file will be issued for each product (e.g. Syndeia). This license file will be located on the client machine. The following is required from you (end user organization) for us to generate a node-locked license file (* = required).  

  1. Helpdesk Account*:  If you are a new customer, have your Technical Point of Contact (PoC) for the license request create a new account here.  If you already have an account, login.  

Once an account is created, create a Helpdesk License Request ticket with the below information in the relevant fields and we will process the request accordingly.  

  1. Technical Point-of-Contact (PoC) Name*, Email* (and phone #, if available):  Technical Point-of-Contact (PoC) Name, Email (and phone #, if available), ex:  John Doe, johndoe-model@mega.org, 555-123-4567
  2. Organization Name* & Group (if you are a large organization):  Name of your organization + group name (if you are a large organization), ex:  MegaOrg, Modeling-Division (specify this in the Organization field)
  3. Contract Id (if you are an existing customer with a paid/permanent license AND wish to update/augment that license)*:  if you are an existing customer with a paid/permanent license and you wish to update/augment that license, specify your contract id in the Description field, ex:  MEGAORG-MODELING-20191118.  If you are an existing customer and do not wish to replace/augment your existing license(s), ie: have it be separate or for a different project, please specify that instead (a new contract_id will be generated for this).  
  4. Features or other options*: The license will give access to the features and other options requested here, ie: one or more of CREO, DOORS, JAMA, JIRA, GitHub, MySQL, NX, SIMULINK, TC, WC, etc.  If you are an existing customer please also specify whether this license request will replace/augment your existing license(s) or be separate from it/for a different project.  
  5. Client MAC Address*:  Permanent (ie: Ethernet) MAC address of the machine where the client software will run (note, please avoid providing MAC addresses of virtual of pseudo network devices, ie: VPN, as they are usually temporary). 
  6. Total # of Licenses*:  Number of node-locked licenses needed. Eval license quantities > 1 (within reason) are available upon request.  
  7. Syndeia Version*:  Version of Syndeia software being requested
  8. Platform*:  Platform where the client host will run (ex:  Windows (32/64-bit) v8, 10; Linux RHEL/CentOS v6.4; Mac OSX v10.13, etc.).